Frequently Asked Questions

  • Getting started is simple.

    1. Browse through our packages and add-ons

    2. Choose your picnic location, time, and date

    3. Fill out our “Plan a picnic” form — we’ll guide you through the next steps and answer any questions along the way

  • Picnics can be set up at vacation rentals, private homes, or approved outdoor locations.

    We kindly ask that your chosen location doesn’t require a long hike in. We promise to bring the magic, but perhaps not on a five-mile uphill trek.

    If your picnic is at a rental property or shared space, we just ask that you confirm with your host that outside setups are allowed. Thank you!

  • We recommend booking at least one week in advance to ensure availability. This allows us time to coordinate schedules, prepare your setup, and arrange any add-ons

    Last-minute requests are always welcome, but availability is not guaranteed

    • A 30% deposit is required to reserve your date and time

    • The remaining balance is due 72 hours before your picnic

    • If your picnic is within 3 days of booking, full payment is required at the time of booking

  • If you need to cancel:

    • More than 3 days before your picnic: your deposit is non-refundable, but any remaining balance you’ve paid will be refunded

    • Within 3 days of your picnic: unfortunately, no refunds can be given.

    Note: This policy applies to your entire booking, including any add-ons like strawberry treats or florals

    Rescheduling:

    • You can reschedule once with at least 72 hours notice, subject to availability, within 60 days of your original date

  • We will keep a close eye on the weather and check in with you about 3 days before your picnic. If the forecast looks questionable, we’ll make a final call together about 48 hours in advance

    If the weather is unsafe or unsuitable (heavy rain, strong winds), we can reschedule your picnic to a new date or time (subject to availability)

  • We will arrive at your picnic location 1 hour before your scheduled start time to get all set up. Everything will be fully styled and ready for you when you arrive

  • 100% absolutely! You are welcome to bring your own snacks, meals, or beverages. Many guests enjoy adding a personal touch with homemade treats or favorite drinks

    To make your picnic completely effortless, we recommend ordering through our trusted local vendors. All you have to do is order, pick up, and head to your picnic location

    If you are planning your picnic as a surprise (proposal etc), we can discuss options such as having us pick up your order to have ready for you when you arrive

  • We provide one complimentary bottled water per guest. Any additional beverages are up to you to bring

    We also provide a complimentary 8L drink bucket filled with ice to keep your beverages chilled

  • The long answer: We REALLY love dogs…but unfortunately, dogs are not permitted on the picnic setup (including blankets, rugs, pillows, tables, or decor). For hygiene and safety reasons, dogs must remain off all picnic furnishings at all times. Owners are fully responsible for their pets, including behavior, damage, and cleanup.

    The short answer:

    • Your dog can be within the vicinity of the picnic, but not on the picnic setup itself

    • If evidence suggests that your dog was on the picnic set-up, a $50 fee may apply.

      Thank you for your understanding!

  • Unfortunately not. Our picnic experiences are offered as all-inclusive packages and cannot be broken up or partially rented. This ensures every setup looks complete, cohesive, and exactly as intended

  • Currently, our picnic experiences are designed for a maximum of 4 guests. We hope to offer options for larger groups in the future. If you have an inquiry about a larger group, please get in touch!